Golders Green underground station

MQT on 2017-07-13
Session date: 
July 13, 2017
Question By: 
Andrew Dismore
Labour Group
Asked Of: 
The Mayor


Golders Green underground station has lifts from street level to the platform level.

However there is a significant step up from the platform to the carriage.

To board at Golders Green with a wheelchair or mobility scooter requires ramp assistance which takes time and requires station staff. Golders Green could be made step free from carriage to street level by adding 4 platform humps, one for each platform which should be cost effective. This would help wheelchair and mobility scooter users and also people using prams pushchairs and walking sticks as they could avoid the step up. Wil you consider this?


Answer for Golders Green underground station

Answer for Golders Green underground station

Answered By: 
The Mayor

TfL recognises that providing permanent, independent level access to trains is preferable to providing manual boarding ramps, for the reasons that you outline. It is TfL's policy to do so where possible - either through platform humps or other changes to the platform or raising the track.  Unfortunately, it is not always feasible to provide level access due to engineering constraints, such as where platforms are very curved. 

Unfortunately, TfL has determined that the platform structure and the platform curve at Golders Green would leave an unacceptable gap between the platform hump and the train, which is why boarding ramps are still used at this station.

TfL has investigated the feasibility of level access for all platforms on the Northern line with step-free stations, stations with step-free interchanges and platforms where trains regularly terminate. As a result, level access has been implemented at all those where it was feasible to do so. This includes Woodside Park, Stockwell, Kennington, Finchley Central, High Barnet, Morden, Edgware, East Finchley, Camden Town, Elephant & Castle and Borough.