New Routemaster buses

MQT on 2017-07-13
Session date: 
July 13, 2017
Question By: 
David Kurten
Asked Of: 
The Mayor


The new 'Boris Bus' has three sets of doors, each with Oyster card readers, which introduces the potential for fare evasion. What rate of fare evasion does TfL believe is taking place and what strategies are being employed to deter it.


Answer for New Routemaster buses

Answer for New Routemaster buses

Answered By: 
The Mayor

In 2016, two surveys were carried out to determine the fare evasion rate on New Routemaster buses.

The results were approximately one per cent higher than the network average, which is currently running at 1.3 per cent. However, evasion rates on specific routes vary and the rates seen on New Routemasters are broadly in line with other routes running in similar areas.

Transport for London Revenue Protection Inspectors use a range of tactics including plain-clothed patrols, high-visibility patrols, and joint operations with TfL-funded Police officers from the Metropolitan Police Service Roads and Transport Policing Command.  Deployments are intelligence led and are focused on those routes and areas that have higher than average evasion rates.