Uber (6)

MQT on 2017-07-13
Session date: 
July 13, 2017
Question By: 
David Kurten
Asked Of: 
The Mayor


TfL have accredited Uber with their own topographical centre for drivers to pass the new navigation tests, which makes them the only PH company given this responsibility. In addition, the LCDC have uncovered e-mails that appear to show that London Taxi and Private Hire (LTPH) gave this accreditation in advance, before the old centres closed and the new arrangements were in place.  Do you agree that allowing them to run these tests in-house, leaves the matter open to abuse and is a conflict of interest, thus undermining TfL's position as an impartial regulator?


Answer for Uber (6)

Answer for Uber (6)

Answered By: 
The Mayor

All assessments are conducted by TfL staff, with no exceptions. TfL has accredited a small number of external centres to provide the facilities for these assessments to be held. Of the nine centres approved, four hold private hire operator licences (including Uber London Ltd).  Details are available online at: https://tfl.gov.uk/info-for/taxis-and-private-hire/licensing/topographical-assessment.

TfL approved centres have no responsibility for any part of the delivery of the assessment itself. Accredited centres are merely providing the facilities and resources to candidates, such as a fully equipped assessment room, a candidate waiting area, refreshments and toilet facilities.  In addition, all centres have to meet TfL's health and safety requirements in full before being approved.

All candidate bookings are managed by TfL administrative staff based at TfL offices. TfL assessors are responsible for conducting the assessment, marking assessment papers, communicating scores to candidates and issuing a certificate. Staff employed by approved centres are not allowed in the exam room during assessment sessions.  Before being marked, assessment papers are transported securely to TfL's offices and this is arranged by TfL staff.