Transport for London monitoring of 'close pass' driving by London bus drivers

Meeting: 
MQT on 2017-06-22
Session date: 
June 22, 2017
Reference: 
2017/2196
Question By: 
Caroline Russell
Organisation: 
City Hall Greens
Asked Of: 
The Mayor
Category: 

Question

I asked Transport for London (TfL) how it records public complaints about 'close pass' driving by bus drivers. TfL said "All of the complaints we receive are given a code when logged, but there isn't a code this detailed so we cannot provide an exact number for you. The closest code we use is 'Driver - Poor / Dangerous Driving', which will not illustrate how many of the complaints relate to buses driving too close to cyclists." Will you ask TfL to introduce a new code so that it can record and monitor incidents of this type? 

Answer

Answer for Transport for London monitoring of 'close pass' driving by London bus drivers

Answer for Transport for London monitoring of 'close pass' driving by London bus drivers

Answered By: 
The Mayor

TfL encourages people to report all cycle safety issues at https://tfl.gov.uk/help-and-contact/contact-us-about-cycling

I am pleased to say that, following your request, Transport for London (TfL) has introduced a new code for TfL customer services to record and monitor where buses drive too close to cyclists.

The date, time, location and route can also be included when registering a bus that is thought to have driven too close to a cyclist.

Bus operators provide safety training to bus drivers during initial basic training and subsequent development sessions. Bus companies follow up all complaints against their drivers and will provide appropriate guidance.