Uber

Meeting: 
MQT on 2017-03-22
Session date: 
March 22, 2017
Reference: 
2017/2007
Question By: 
Keith Prince
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

Did TFL carry out an independent, impartial investigation into the booking process and regulatory compliance at any of Uber's operating centres or simply rely on assurances from Uber themselves?

Answer

Answer for Uber

Answer for Uber

Answered By: 
The Mayor

Effective and strong regulation is essential to maintaining public safety. I am determined to ensure compliance across the Taxi and Private Hire industry.

As the regulatory and licensing authority in London, TfL keeps all operator licences under review to ensure they continue to meet the standards required for licensing in London.

TfL has carried out 10 compliance visits at Uber's headquarters in the last four years and their booking records have been checked in detail. This includes licence variation inspections which are carried out when there is a change in premises.

Uber, like all Private Hire operators, are subject to ongoing tests and inspections to ensure they remain compliant.