Taxi/PHV at Bank Junction (5)

MQT on 2017-03-22
Session date: 
March 22, 2017
Question By: 
Florence Eshalomi
Labour Group
Asked Of: 
The Mayor


Will a Taxi Diver be allowed to refuse a wheelchair person travelling to any street around Bank Junction, if not how can taxi drivers full fill their duty of care under the Equality Act 2010.


Answer for Taxi/PHV at Bank Junction (5)

Answer for Taxi/PHV at Bank Junction (5)

Answered By: 
The Mayor

The City of London's 'Bank on Safety' scheme will not prevent door-to-door access to the Bank area, including for wheelchair users using a taxi, although in some cases this will involve a longer route than before the scheme was introduced. This impact will be mitigated as far as possible by adjustments to the restricted area. The scheme is aimed at delivering significant safety improvements to a junction with a poor safety record, and bus journey time benefits will accrue to all passengers, including bus passengers who use wheelchairs, and people with disabilities who are crossing the junction by other means than a taxi.