English Language Requirement for PHV Drivers (9)

Meeting: 
MQT on 2017-01-18
Session date: 
January 18, 2017
Reference: 
2017/0273
Question By: 
Florence Eshalomi
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

TfL's Equality Impact Assessment says "we do not consider that the topographical test provides a sufficient mechanism for ensuring that private hire drivers are able to communicate in English at an appropriate level". Please provide your reasoning for this view.

Answer

Answer for English Language Requirement for PHV Drivers (9)

Answer for English Language Requirement for PHV Drivers (9)

Answered By: 
The Mayor

Communicating with passengers is a crucial part of the service provided by private hire drivers.  An English language licensing requirement ensures their ability to do so, which is why it forms part of Transport for London's wide-ranging plans to improve safety and raise standards across the private hire industry.

The topographical test is not designed to be a test of a private hire driver applicant's ability to communicate in English.  The English language requirement provides a specific mechanism for ensuring private hire drivers are able to communicate in English at an appropriate level.