English Language Requirement for PHV Drivers (6)

MQT on 2017-01-18
Session date: 
January 18, 2017
Question By: 
Florence Eshalomi
Labour Group
Asked Of: 
The Mayor


Why have you decided to require UK Citizens to prove that they can speak English up to the B1 level?


Answer for English Language Requirement for PHV Drivers (6)

Answer for English Language Requirement for PHV Drivers (6)

Answered By: 
The Mayor

Communicating with passengers is a crucial part of the service provided by private hire drivers. Having an English language requirement will ensure drivers' ability to do so, which is why it forms part of TfLs wide-ranging plans to improve safety and raise standards across the private hire industry. B1 is an intermediate level at which individuals should be able to demonstrate that they can understand everyday English.

It would be unlawful to exempt UK citizens, or citizens of any other country, from being required to meet the standard based on their nationality.  Where UK citizens who have been educated in the UK are able to provide TfL with satisfactory evidence of their qualifications, they will not be required to take the English language test.