Waiting times to access TfL's Congestion Charge telephone line (2)

Meeting: 
MQT on 2017-01-18
Session date: 
January 18, 2017
Reference: 
2017/0052
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

A constituent has raised the severe waiting times he faced accessing the TfL Congestion Charge telephone 0343 222 2222 line on the 2nd December 2016.   Please publish all the performance data that TfL hold for the record of the telephone line for this day and set out the reasons for its poor performance.

 

Answer

Answer for Waiting times to access TfL's Congestion Charge telephone line (2)