Delays on the London Underground due to overcrowding

Meeting: 
MQT on 2017-01-18
Session date: 
January 18, 2017
Reference: 
2017/0048
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

Please publish a table showing for each tube line the number of incidents of tube delays due to overcrowding for each year since 2012

.

Answer

Answer for Delays on the London Underground due to overcrowding

Answer for Delays on the London Underground due to overcrowding

Answered By: 
The Mayor

Crowding is more often a consequence, rather than a cause of delays. If, for example, a customer becomes ill on a train, this can result in the train being held at a platform for a few minutes, while they receive help. This can lead to platforms becoming crowded, which in turn may result in queuing at busier stations along the line.

 

Due to the record demand for Tube services, the number of delays attributed to crowding has increased between 2012 and 2016. Nevertheless, only 1.7 per cent of all delays were attributed to crowding in 2016.

 

The information you have requested is in the table below. Information on crowding is also included in the Lost Customer Hours section at:

 

https://tfl.gov.uk/corporate/publications-and-reports/underground-services-performance

 

 

 

 

 

2012

 

2013

 

2014

 

2015

 

2016

 

Line

Incidents

LCH

Incidents

LCH

Incidents

LCH

Incidents

LCH

Incidents

LCH

Bakerloo

12

3,226

17

19,703

21

9,461

69

24,997

123

44,575

Central

14

19,060

12

13,990

23

69,667

43

35,643

43

60,695

District

23

22,807

24

18,087

17

3,901

17

18,780

9

25,960

C&H

7

16,648

11

14,764

15

10,920

8

8,358

10

8,965

Jubilee

24

23,229

39

43,971

36

43,504

90

129,200

80

147,451

Metropolitan

2

899

1

326

3

5,356

1

343

5

5,690

Northern

13

9,087

8

5,119

29

24,583

29

51,234

46

45,635

Piccadilly

15

10,020

28

14,853

13

5,915

25

13,754

28

31,335

Victoria

27

31,508

31

20,286

43

45,387

72

34,605

107

20,480

Waterloo & City

1

160

0

0

1

1,042

1

27

0

0