Uber (1)

MQT on 2016-11-16
Session date: 
November 16, 2016
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


A constituent, who is a taxi driver, has asked to me raise this question: A US tourist recently told him how he had downloaded the Uber App in New York, signing the Terms and Conditions covering the US & colonies. He then used it to take a journey in London and was billed by Über BV in the Netherlands. How is this possible when on June 11th 2014, Tom Edwards, BBC London's transport correspondent reported that TfL had stated that Über must make it clear to the customer that the trip is being booked through London and not Holland? Will you request new legal advice for this app structure?


Answer for Uber (1)

Answer for Uber (1)

Answered By: 
The Mayor

TfL engaged in extensive correspondence with Uber London Limited in 2014 in order to fully understand its business model and the mechanisms by which bookings are invited and accepted.

Uber BV does not perform functions for which a private hire operator's licence is required, such as making provision for the invitation or acceptance of private hire vehicle bookings in London or accepting such bookings. TfL does not regulate how operators bill their passengers.

Uber London Limited accepts bookings in London and is licensed to do so.