Taxis - duty to accept and assist wheelchair users

Meeting: 
MQT on 2016-10-19
Session date: 
October 19, 2016
Reference: 
2016/3645
Question By: 
Caroline Russell
Organisation: 
City Hall Greens
Asked Of: 
The Mayor
Category: 

Question

Sections 165 and 167 of the Equality Act 2010 would require drivers to accept and assist wheelchair users and not to charge extra for doing so. However, these provisions are yet to be enacted. What representations have you made to the Government calling for these regulations to be introduced without further delay?

Answer

Answer for Taxis - duty to accept and assist wheelchair users

Answer for Taxis - duty to accept and assist wheelchair users

Answered By: 
The Mayor

TfL would like sections 165 and 167 to be brought into force as soon as possible so that it can prosecute licensees who fail to meet their responsibilities in this area and it has been working closely with DfT on this issue.

TfL's understanding is that the Government will shortly be consulting on regulations prescribing the format of exemption certificates for drivers and on guidance defining wheelchair accessible vehicles and that the sections would be brought into force once the regulations and guidance are ready.