Better public liaison during roadworks

MQT on 2016-10-19
Session date: 
October 19, 2016
Question By: 
Caroline Russell
City Hall Greens
Asked Of: 
The Mayor


A Dutch scheme called "Minder Hinder" has reduced congestion and enabled better liaison between the public and the authorities during roadworks. Features of this scheme include employers staggering arrival times or offering a discount for customers using public transport during roadworks. Will you ask Transport for London to look at this scheme and seek to apply lessons learnt to London?


Answer for Better public liaison during roadworks

Answer for Better public liaison during roadworks

Answered By: 
The Mayor

TfL already uses elements of Minder Hinder and runs a number of initiatives that have successfully helped to reduce the impacts of roadworks in London. These include requiring contractors to plan to minimise disruption, incentivising roadworks to be done outside peak times, preventing impactful works happening simultaneously on alternative and parallel routes and coordinating roadworks between utility companies and London Councils.

TfL provides comprehensive travel advice for customers, businesses and freight operators when major roadworks are planned. Advice is provided through the TfL website, the London register of roadworks, social media, radio adverts, press releases, direct emails, dynamic roadside signs and local letter drops. TfL also recently started a six month trial of screens showing live traffic updates on the back of the 344 and 415 buses routes.

I have asked TfL to work more closely with utility companies to coordinate maintenance and upgrading of infrastructure, in order to ensure that the same sections of road are not repeatedly subjected to works. TfL will continue to look at new ways of managing roadworks, including examining useful international examples.

Workplace parking levy trial in Hounslow