Search questions

• Reference: 2019/19599
• Question by: Caroline Pidgeon
• Meeting date: 17 October 2019

In response to Question 2016/3564, you stated “Although TfL is not given copies of operator investigations into serious incidents on the network, it is provided with the outcomes of these inquiries so it can ensure they are appropriately considered and dealt with.” Do you think TfL should be receiving copies of bus operator investigations in line with your Vision Zero Programme?

• Reference: 2019/0465
• Question by: Keith Prince
• Meeting date: 17 January 2019

In your response to MQT 2018/2657, you state “I do not see how customers would benefit from replacing a well-known, easily-accessible ‘one stop shop’ for all complaints about TfL services with a system whereby people have to identify and then contact individual bus operators.” Since (a) Bus KSIs have increased every year under your leadership, (b) TfL does not have a Bus Operator’s Licence, and (c) by your own admission in MQT 2016/3564 TfL “is not given copies of operators investigations into serious incidents on the network”, how can you justify TfL’s “one stop shop” as anything but an obstruction...

• Reference: 2016/4521
• Question by: Caroline Pidgeon
• Meeting date: 14 December 2016

In Question 2016/3564, it was stated that TfL "is not given copies of operator investigations into serious incidents on the network." Will you be requesting a copy of FirstGroup Tram Operations Limited's incident investigation report for the recent fatal crash? What assurances will you provide that any outcome of this investigation is "appropriately considered and dealt with."