Reporting of crime using British Sign Language (1)

Meeting: 
MQT on 2016-06-22
Session date: 
June 22, 2016
Reference: 
2016/2340
Question By: 
Steve O'Connell
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

What provisions do MOPAC and the Metropolitan Police Service have in place to enable the reporting of crimes using British Sign Language?

Answer

Answer for Reporting of crime using British Sign Language (1)

Answer for Reporting of crime using British Sign Language (1)

Answered By: 
The Mayor

Customers who may be deaf or have a speech impairment can contact the MPS using a text phone on 18001 101 or 18000 in emergencies.

Alternatively they can register for EmergencySMS text service. EmergencySMS service lets people in the UK send an SMS text to UK 999 service where it will be passed to the police, ambulance, fire rescue or coastguard.

When contact is made with the MPS call centre, the operator will contact the Met's Interpreter Deployment's Team (IDT). The IDT will arrange a scheduled appointment for the member of the public to report the crime with a police officer and a BSL interpreter.