TfL - engine idling complaints (1)

Meeting: 
MQT on 2016-03-16
Session date: 
March 16, 2016
Reference: 
2016/0965
Question By: 
Stephen Knight
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

Is Transport for London's dedicated 'No Engine Idling' email address ([email protected]) still active? If so, how many reports of idling were received via this email address in 2015?

Answer

Answer for TfL - engine idling complaints (1)

Answer for TfL - engine idling complaints (1)

Answered By: 
The Mayor

The 'no engine idling' email address received zero reports of engine idling in 2015. As per my response to MQ2015/1724, the email address has not received a significant number of inquiries on engine idling, so TfL's traditional customer experience channels are also checked for this type of query. The email address will be closed at the end of 2016.