West Anglia Main Line (2)

Meeting: 
MQT on 2016-02-22
Session date: 
February 22, 2016
Reference: 
2016/0434
Question By: 
Joanne McCartney
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Can you tell me how many times trains have been formed of less than the eight coaches and how many trains have been cancelled along the West Anglia Main Line since May 2015? Can you also provide this information by month since TfL's takeover in May 2015?

Answer

Answer for West Anglia Main Line (2)

Answer for West Anglia Main Line (2)

Answered By: 
The Mayor

The below table provides details of services that were short formed or cancelled along the London Overground Rail Operations Limited (LOROL) operated section of the West Anglia route since TfL's takeover by reporting period:

West Anglia (Exc. Rom-Upm)

Reporting Period 2015/16

Part Cancellation

(Train did not run for part of route)

Full Cancellation

(Train did not run)

Short Formed

(4 carriages instead of 8)

Total

Services Booked

Period 3 (ie. 31 May to 27 June 2015)

49

165

260

       8,458

Period 4 (ie. 28 June to 25 July 2015)

67

207

117

       8,634

Period 5 (ie. 26 July to 22 August 2015)

49

161

109

       8,642

Period 6 (ie. 23 August to 19 September 2015)

52

210

102

       8,019

Period 7 (ie. 20 September to 17 October 2015)

36

80

67

       7,546

Period 8 (ie. 18 October to 14 November 2015)

108

167

38

       8,604

Period 9 (ie. 15 November to 12 December 2015)

89

180

149

       8,589

Period 10 (ie. 13 December to 9 January 2015)

98

191

78

       7,893

Period 11 (ie. 10 January to 6 February 2015)

79

80

87

       8,612

TfL and its train operator LOROL have been working to improve the reliability of train services. To address the issues, London Overground has developed a rolling stock reliability plan that it is closely managing alongside LOROL, which is delivering a planned £2m investment in refurbishing existing rolling stock and replacing vital life expired components. Abellio Greater Anglia, who maintains the trains on behalf of London Overground, has also employed an additional 20 fitters and has put in shift managers to oversee work. More initiatives to further improve performance will continue, as London Overground identifies opportunities for improvement.

In the past eight months passengers have seen a marked improvement on the West Anglia line with reliability having improved four fold. Delays on the line do still occur, although many of these are the result of infrastructure failures, which are outside of London Overground's direct control. The problems on the line have been exacerbated by recent weather conditions and London Overground has been working closely with Network Rail on a number of preventative measures to manage performance during adverse weather conditions.