I have received a complaint from a concerned elderly Londoner about the removal of bus countdown indicator boards from some bus stops. He states 'I assume [the rationale for removing them] is that everyone has a smartphone and can download the app. Well, everyone doesn't have a smart phone, especially many elderly people'. The constituent cites specific examples of countdown indicators having been removed at the Royal Courts of Justice stop, heading towards the West End, in Penge High Street at Harris Academy, Beckenham High Street at St George's Church, and a stop serving Kings College Hospital in Denmark Hill. Is the constituent correct in his assertion that countdown signs are being removed from some locations and if so please explain where - by borough - and why decisions have been made to remove these valued facilities from some bus stops?