Hoax 999 calls

Meeting: 
MQT on 2015-12-16
Session date: 
December 16, 2015
Reference: 
2015/4381
Question By: 
Tony Arbour
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

It was recently reported that a schoolboy in Berkshire wasted £23,000 of taxpayers' money after making hoax 999 calls. How much money has been wasted in London as a result of hoax calls to the emergency services in the last three years?

Answer

Answer for Hoax 999 calls

Answer for Hoax 999 calls

Answered By: 
The Mayor

LFEPA

London Fire Brigade has made very good progress in reducing attendance to hoax calls (malicious false alarms).  Numbers are down from over 3,460 ten years ago (in 2006), to substantially less than half that number now. There is no real additional cost for attendance at hoax calls as fire engines are already full-funded, but the notional cost based the numbers of appliances and the time spent at these calls (rounded to a full hour) was £1.6 million in 2015 to date.The data and costs for the last three calendar years, plus 2015 as at mid-December, are set out below.

Calendar Year

Incidents

Appliance hours at incidents

Total Notional Cost (@£298 per appliance per hour)**

2012

1791

3526

£2,488,300

2013

1485

2826

£1,914,352

2014

1411

2546

£1,620,822

2015 to date*

1257

2387

£1,629,464

**  based on the 2015/16 rate for attendance at a chargeable special service call

MOPAC

The total number of hoax calls to the MPS for the past 3 years is provided in the table above. The MPS does not hold corresponding financial information for this data.

London Ambulance Service

Please see below the figures for hoax/nuisance calls from January 2012 - December 2014.

Year

No. Of Hoax Calls

2014

811

2013

1300

2012

1840

Please note that these figures are based on an LAS vehicle arriving on scene and also on crews filling out a Patient Report Form where the Hoax Call code was used. We do not have specific costings for responding to hoax calls but the latest (2013/14) reference cost available for attending incidents (See and Treat) is £187.66 per incident.