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  • Bus KPIs and EWT targets (1)

    • Reference: 2015/4210
    • Question by: Caroline Pidgeon
    • Meeting date: 16 December 2015
    In response to my question on TfL bonuses and bus KPIs (2015/3112) you stated 'Bus route schedules are regularly revised to improve reliability and reflect conditions at the time. Minimum Excess Wait Time (EWT) standards are similarly set in relation to known traffic disruption on routes and can be updated to reflect more recent road conditions if necessary. This means the system incentivises bus operators to meet achievable targets and exert influence over reliability through well-developed service control methods'. Please state which bus routes have had their Minimum EWT standards updated in the last twelve months and when each update...
  • Bus KPIs and EWT targets (2)

    • Reference: 2015/4211
    • Question by: Caroline Pidgeon
    • Meeting date: 16 December 2015
    In response to my question on TfL bonuses and bus KPIs (2015/3112) you stated the KSI figure for 2014 was 185. Data published on the TfL website seems to contradict this figure, showing as many as 1310 KSIs (10 killed, 1300 seriously injured/hospitalised). Please would you explain this significant discrepancy?