Turn up and go on West Anglia Main Line

Meeting: 
MQT on 2015-09-16
Session date: 
September 16, 2015
Reference: 
2015/2884
Question By: 
Joanne McCartney
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

What date will turn up and go assistance be provided on the West Anglia Main Line which has been taken over by LOROL this year?

Answer

Answer for Turn up and go on West Anglia Main Line

Answer for Turn up and go on West Anglia Main Line

Answered By: 
The Mayor

A turn up and go service for passengers needing assistance to board trains was implemented on the first day of operation of London Overground services on the West Anglia route.

This is made possible by having staff in stations at all times that trains are in operation.