Buses stopping at bus stops

MQT on 2015-09-16
Session date: 
September 16, 2015
Question By: 
Darren Johnson
City Hall Greens
Asked Of: 
The Mayor


In response to 0121/2001 the previous Mayor set out a clear policy for buses stopping at bus stops across London. Has this policy been changed in any way since then? If so, how were the travelling public and drivers informed of the changes? If not, can you confirm that the guidance issued by the previous Mayor remains correct?


Answer for Buses stopping at bus stops

Answer for Buses stopping at bus stops

Answered By: 
The Mayor

There is now a single stopping policy for all stops at all times of the day and night. This change took place in 2008. The bus driver should stop if there are customers at the stop as well as look and listen out for customers intending to alight. If there is any doubt the driver should stop. TfL informed drivers of the change through training, specific campaigns and their guidance manual (Big Red Book). There was no engagement campaign with customers as they were not asked to change their behaviour.