Lost Zip Oyster Photocards

Meeting: 
MQT on 2015-09-16
Session date: 
September 16, 2015
Reference: 
2015/2544
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

How many Zip Oyster photocards were reported lost each year for the past 5 years?

Answer

Answer for Lost Zip Oyster Photocards

Answer for Lost Zip Oyster Photocards

Answered By: 
The Mayor

TfL aims to send out any replacement cards within 24 hours.  These are loaded with any pay as you go value or ticket valid at the time when the new card was requested.

Zip Oyster Photocard replacements 2011-2015 (calendar years)             

Year                            Cards replaced

2011                            173,663

2012                            165,958

2013                            168,674

2014                            203,477

2015 to date               151,621