IIPAG Annual Report 2014 - 2015

MQT on 2015-09-16
Session date: 
September 16, 2015
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


In its recent annual report IIPAG stated "TfL is delivering poor value and, with better organisation and leadership, could save many millions of pounds each year and deliver the necessary benefits of new digital technology to the organisation and to the travelling public.   IIPAG has made recommendations to the business over the last three years but little progress has been delivered."    Please set out the steps that TfL is now taking to address these serious concerns about TfL's continued failure to save millions of pounds of public money.


Answer for IIPAG Annual Report 2014 - 2015

Answer for IIPAG Annual Report 2014 - 2015

Answered By: 
The Mayor

The extract from IIPAG's annual report related to telecommunications. Current actions that TfL are taking to continue to improve their approach to realising the financial and other benefits of new digital technology include:

- Undertaking a programme of work to rationalise its data networks, particularly making the most of opportunities to achieve savings as contracts are re-let.

- Recruiting a Programme Director for Networks to continue to improve management and organisational performance.

- Using a Single Delivery Unit both to set strategic direction and manage all data network services across TfL. This will facilitate more informed decision making in terms of contract consolidation and service simplification opportunities, which will in turn will reduce costs and make TfL more agile in this area. The initial focus will be on the Surface Transport, Customer Experience and Corporate directorates, with Rail and Underground being fully included at a later date. The Single Delivery Unit approach is used extensively within industries providing network services.

Further detail can be found in a paper relating to agenda item 5 at TfL's Finance & Policy Committee on 30 July 2015 (Appendix 5, section 4.3), which can be found at