Night Tube Staffing (4)

Meeting: 
MQT on 2015-07-15
Session date: 
July 15, 2015
Reference: 
2015/2386
Question By: 
Valerie Shawcross
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Please explain what training the new members of staff will receive before they begin work.

Answer

Answer for Night Tube Staffing (4)

Answer for Night Tube Staffing (4)

Answered By: 
The Mayor

All staff recruited for Night Tube will receive the same training programme as any newly recruited member of staff. This programme consists of 10 days of customer service and operational training, and covers areas including equality and diversity, managing challenging behaviours, customer focussed approaches and technical training.