Church Street Market Announcement on the Tube

Meeting: 
MQT on 2015-07-15
Session date: 
July 15, 2015
Reference: 
2015/2339
Question By: 
Murad Qureshi
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Could underground trains passing through Edgware Road station announce that it is the station for Church Street market, in a similar way to the announcement of Little Venice at Warwick Avenue station?

Answer

Answer for Church Street Market Announcement on the Tube

Answer for Church Street Market Announcement on the Tube

Answered By: 
The Mayor

TfL customer research has shown that Londoners prefer a limited number of announcements when travelling on our services so they are not overwhelmed with information.

London Underground's (LU) policy on announcements is based on a hierarchy, with the first priority being information about a LU interchange, followed by another transport interchange, followed by tourist attractions that represent a high footfall for the station.

There are occasions where TfL would make an exception to this policy, where it has historically announced a local attraction or for accessibility purposes (for example Moorfields Eye Hospital) on trains approaching Old Street Station. Such instances aside, TfL strives to implement this policy consistently to minimise the length of the message and ensure customer information announcements have an impact.