Church Street Market Announcement on Buses

Meeting: 
MQT on 2015-07-15
Session date: 
July 15, 2015
Reference: 
2015/2338
Question By: 
Murad Qureshi
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Could buses travelling on all the various routes along Edgware Rd and Lisson Grove make an announcement when they have arrived at Church Street Market?

Answer

Answer for Church Street Market Announcement on Buses

Answer for Church Street Market Announcement on Buses

Answered By: 
The Mayor

TfL customer research has shown that Londoners prefer a limited number of announcements when travelling on TfL's services so they are not overwhelmed with information.

With regard to London Buses' policy on announcements, markets - unless they are classified as a significant place of interest, or they operate five days or more per week - are not generally considered for an 'alight here' message. 

TfL strives to implement this policy consistently to minimise the length of the message and ensure customer information announcements have an impact.  As such, Old Spitalfields Market is the only market in London to have an 'alight here' announcement on London Buses. This is due to the historical importance of the market as a local attraction coupled with the recent redevelopments surrounding the market that have led to the area becoming a destination in its own right.