Police single points of contact for victims

Meeting: 
MQT on 2015-07-15
Session date: 
July 15, 2015
Reference: 
2015/2173
Question By: 
Roger Evans
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

Some victims of offences such as domestic violence or stalking often make multiple complaints to the police, but are dealt with by different police officers each time - therefore requiring them to continually repeat what are difficult allegations. What processes are in place for the Metropolitan Police Service to provide the victims of such crimes with a single point of contact to report any related future allegations?

Answer

Answer for Police single points of contact for victims

Answer for Police single points of contact for victims

Answered By: 
The Mayor

The MPS provides a single point of contact for victims of any crime with an ongoing investigation. Given the unpredictable nature of offending and repeat victimisation, it would not be possible operationally to guarantee that the same officer would always be available to receive reports of any repeat victimisation at the time of occurrence. However, once any subsequent reporting is established as repeat victimisation, the original officer is then able to re-establish contact with the victim.

In addition, in terms of wider support to victims of domestic violence particularly, the Pan London Domestic Violence Service that I am funding provides additional dedicated support to victims/survivors of domestic violence to improve their experience of the criminal justice system.