Free WiFi on buses

Meeting: 
MQT on 2015-07-15
Session date: 
July 15, 2015
Reference: 
2015/2162
Question By: 
Gareth Bacon
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

Will TfL explore installing free WiFi on all major London bus routes?

Answer

Answer for Free WiFi on buses

Answer for Free WiFi on buses

Answered By: 
The Mayor

As part of TfL's 'Year of the Bus' campaign, a free to customer WiFi trial was undertaken in which two vehicles were fitted with WiFi equipment.

The trial was considered a success in terms of technology and customer usage which gained positive media attention.  However, due to the high financial cost to install all the equipment required to provide the expected service levels, coupled with high monthly data charges from the provider, it is not currently viable to provide WiFi on a wider basis.  Additionally, given the wide availability of 3G and 4G services, it is not felt that the availability of WiFi on buses would greatly enhance the overall passenger experience.

As such, TfL will only provide public WiFi equipment on London Buses when fully funded by third parties. This has recently been successfully achieved as part of the advertising campaign for Magnum Ice Creams, between April and June 2015, with the full costs of the WiFi supplied on a set of five 'wrapped' vehicles fully funded by the advertiser. TfL will continue to work with its partners to see if more opportunities for externally funded WiFi can be identified.