Black cab licence renewal delays

MQT on 2015-07-15
Session date: 
July 15, 2015
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


I have received reports of significant delays in licence renewal applications for black cab drivers. As I'm sure you're aware, delay in receiving new licences often results in significant loss of earning for drivers at a time when the trade is under real pressure. What have you done, and what will you be doing in future, to ensure licences are issued without delays?


Answer for Black cab licence renewal delays
Black cab licence renewal delays

Black cab licence renewal delays

Answered By: 
The Mayor

TfL makes every effort to ensure an application is processed within a timely manner. This includes sending out licence renewal applications four months in advance of the licence expiring, to help ensure drivers can continue to work.

However, TfL is currently experiencing a high volume of incomplete applications due to delays with the Home Office's Disclosure and Barring Service (DBS) issuing a disclosure to the applicant. Without this TfL is unable to make a final assessment on the application. I understand that the main issue for the delay is due to the lack of resource at the Home Office.

I have personally raised this issue with ministers to ensure they fully understand that this delay is unacceptable as it is preventing a number of both taxi and private hire drivers from being able to work.  Any driver affected by this delay can contact the Taxi and Private Hire department by emailing [email protected]. I can assure every driver that when the disclosure is issued a decision will be made immediately.

TfL will continue to do everything it can to push for further improvements with the Home Office to speed up their processes.

This answer was received on 24/07/15.