Oakwood tube station lift maintenance (1)

MQT on 2015-06-17
Session date: 
June 17, 2015
Question By: 
Joanne McCartney
Labour Group
Asked Of: 
The Mayor


I have received concerns from local residents about the lack of step-free access at Oakwood tube station whilst lift maintenance is carried out between 15th June and 21st July 2015. Can you tell me why it will take 5 weeks to complete maintenance works to a lift which has its own access corridor and has the ability to being worked on during service hours?


Answer for Oakwood tube station lift maintenance (1)

Answer for Oakwood tube station lift maintenance (1)

Answered By: 
The Mayor

The works that are due to take place on lift 1 are essential major intervention works to replace almost all lift components like for like. This will increase the lift's reliability and ensure its continued safe operation.  The works involve working on the lift mainly during service hours, with some works required to be undertaken during engineering hours only for safety reasons.

TfL always seeks to complete these types of works in ways that minimise closure times and the impact on customers as much as possible. Nevertheless I am very sorry for the inconvenience such works cause customers.

On average, this type of maintenance work could take up to 12 weeks. However, as this lift has fewer access issues, TfL has identified efficiencies and reduced this to a five-week programme. This work programme cannot be expedited further due to space constraints which limit the number of engineers that could carry out this work efficiently and safely.

TfL is currently rolling out a thorough information campaign via targeted emails, social media, posters, banners, announcements in stations and online information, to ensure that customers are aware of the works and alternative step-free options. MQ response 2015/1806 contains further details.