Bus stop locations - accessibility

MQT on 2015-05-21
Session date: 
May 21, 2015
Question By: 
Caroline Pidgeon
Liberal Democrats
Asked Of: 
The Mayor


What steps do you take to review the position of bus stops to ensure they are situated near places of particular need, such as local shops, libraries, hospitals or railway stations?


Answer for Bus stop locations - accessibility

Answer for Bus stop locations - accessibility

Answered By: 
The Mayor

Proximity to facilities that customers want to use, such as the ones you highlight, is one of the key considerations when TfL decides where bus stops should be located. This has to be balanced with other factors such as road safety, accessibility and the need for businesses to have loading facilities.

TfL staff regularly liaises with officers of all local authorities to ensure that bus stop locations are reviewed in relation any proposed changes to those facilities and that the needs of bus passengers are taken into account whenever highway improvements or changes to frontages or facilities are being planned.

They are also on the road visiting bus stops throughout their working week, and formally inspect every stop every year. On these visits, as well as assessing the physical condition of the stop, they assess whether it is still in the best location to meet customer needs and whether it is still fully accessible or whether there have been any changes in circumstances that require a change to the stop's location.

TfL also consider suggestions from the public, elected representatives and local businesses and make changes to bus stop locations where this will improve the service to customers