Closure of Tooley Street - information given to bus drivers

Meeting: 
MQT on 2015-05-21
Session date: 
May 21, 2015
Reference: 
2015/1239
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

You will be aware that over Easter Bank Holiday weekend Tooley Street was part closed due to the ongoing works at London Bridge station. I have received reports that information given to bus drivers and users of this closure was inadequate; buses were seen performing U turns at the junction with Shand Street, and many tourists were waiting at stops along Tooley Street, unaware buses were not running. As we can expect many more such closures, will you in future ensure that stops are closed and drivers properly informed?

Answer

Answer for Closure of Tooley Street - information given to bus drivers

Answer for Closure of Tooley Street - information given to bus drivers

Answered By: 
The Mayor

Notification of the diversion, including the new line of route, was issued to affected bus operators and diversion boards were put up. This was carried out on 1 April, well ahead of changes coming into effect at 00:01 on 3 April as planned.

TfL's operational staff did not witness or receive any reports of drivers making U-turns but will speak to the bus operators again to check if drivers experienced difficulties.

Publicity was posted at closed stops in Tooley Street, also on 1 April, to help ensure affected passengers, including tourists were aware of re-routing of services in that area.

The next closure of Tooley Street is scheduled for the weekend of 23 May. TfL will continue to look at whether arrangements can be enhanced to improve driver awareness and minimise any inconvenience to passengers.