Lack of top up facilities in northern Enfield

Meeting: 
MQT on 2015-03-25
Session date: 
March 25, 2015
Reference: 
2015/1115
Question By: 
Joanne McCartney
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

I have received concerns from local residents about the lack of oyster top up shops in the Caterhatch area in Enfield, with a walk of over half a mile to top up your oyster card if you are out of credit, particularly difficult for disabled or elderly people. What action will you take to introduce more oyster top up facilities in this area? How have you ensured that there are an adequate number of oyster top up facilities in London with the introduction of cashless buses, so that passengers do not struggle or travel a long way to top up their oyster card?

Answer

Answer for Lack of top up facilities in northern Enfield

Answer for Lack of top up facilities in northern Enfield

Answered By: 
The Mayor

During the consultation period leading up to the introduction of cashless buses, the boroughs were invited to nominate areas which they felt were underserved.

Thirty locations across London were identified and new agents appointed.

Overall, with 4,000 agents on the high street, TfL runs one of the biggest retail chains anywhere in the world.

In the Caterhatch area, we have been constrained by a lack of suitable shops where we could place an agency and I have asked TfL to keep this under review. If you would like to suggest particular outlets for consideration, TfL would be happy to consider them.