Bus stop accessibility

MQT on 2015-03-25
Session date: 
March 25, 2015
Question By: 
Valerie Shawcross
Labour Group
Asked Of: 
The Mayor


Currently - how many bus stops in London are considered to be inaccessible due to roadworks? For how long are each of these bus stops going to be inaccessible?


Answer for Bus stop accessibility

Answer for Bus stop accessibility

Answered By: 
The Mayor

Only a fraction of the 19,000 stops on the bus network are closed by forms of planned and unplanned disruption at any time.

As bus routes can be interrupted by many outside influences like highway accidents, public events and road works, TfL records do not differentiate between these. The time taken to return services to permanent stops depends almost entirely on the duration of external contractors on site, the scale of projects and site issues.

As the circumstances at each closed stop are unique, common sense is applied to find the safest, most accessible and convenient alternative for customers. This strikes a better balance for the customer than rigid criteria such as minimum distances between stops.

To promote bus use by all potential passengers, TfL is rapidly increasing the proportion of permanent bus stops that are fully accessible from the current 81 per cent to 95% by 2016. If diversions are anticipated to be long-term, TfL will put semi-permanent arrangements in place such as kerb changes to maintain accessibility. As a result, few permanent or temporary stops are inaccessible to customers.