Access to Olympia

Meeting: 
MQT on 2015-03-25
Session date: 
March 25, 2015
Reference: 
2015/0944
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

A constituent has complained to me about the problems of access to Olympia.

No one could explain  to him why there is no tube or rail  access to Olympia,  and he asks  Why is the shuttle from High Street Kensington to Olympia not running ALL the time? At Earls Court station there were hundreds of people outside the station waiting for  a special bus. The road was totally jammed and he reports there were a lot of people who were really unhappy and could not believe how pathetic the transport was. There were a number of foreign visitors who were also very surprised. A number of people said they would never go to Olympia ever again. What will you do to improve access to this important venue?

Answer

Answer for Access to Olympia

Answer for Access to Olympia

Answered By: 
The Mayor

The weekday District line service to Kensington (Olympia) was withdrawn in December 2011 to reduce congestion through the busy junctions in the Earl's Court area, and to increase capacity on the rest of the line - in particular the very busy Wimbledon branch. Prior to its withdrawal the Olympia shuttle service was used by very few people but caused delays to other more heavily used trains travelling through the Earl's Court area.

Kensington (Olympia) is now primarily served on weekdays by frequent London Overground services, as well as Southern services, on the West London line.  Connections to Tube services are available at West Brompton, Shepherd's Bush and Willesden Junction stations, with connections to other Rail services from across the South East also available at Clapham Junction.  The limited Tube service to Kensington (Olympia) is made clear on the Tube map and on line diagrams at stations and on board District line trains, and the full range of travel options available are also clearly explained on the Olympia Exhibition website and on TfL's online Journey Planner.

As you would expect, TfL works very closely with Olympia Exhibition Centre in planning transport services for all of their events. On weekdays when there are medium to large events happening - in agreement with Olympia  - TfL provides a special shuttle bus between Earl's Court and Olympia for those customers who choose to go via Earl's Court. Special posters are displayed at both Earl's Court and Kensington (Olympia) stations, and station staff are always aware and should be making frequent announcements about this service. If you have specific details about your constituent's recent experience TfL will be happy to investigate further.