Tufnell Park Underground station closure (2)

Meeting: 
MQT on 2015-03-25
Session date: 
March 25, 2015
Reference: 
2015/0868
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

TfL has claimed passengers who must take a bus to a nearby station due to the closure of Tufnell Park Underground station will receive a refund. As this will only benefit Oyster PAYG passengers, how will TfL compensate Travelcard holders for the inconvenience caused?

Answer

Answer for Tufnell Park Underground station closure (2)

Answer for Tufnell Park Underground station closure (2)

Answered By: 
The Mayor

Pay as you go users could potentially pay more than they would have done if the station was open, depending on their usual travel patterns. The refund therefore is for additional fares paid, not for any inconvenience.

Travelcards are valid on all services within the zones purchased and on all TfL buses in London. Travelcard customers switching to a bus rather than walking are not being charged an additional fare.