Muswell Hill Front Counter

MQT on 2015-02-23
Session date: 
February 23, 2015
Question By: 
Joanne McCartney
Labour Group
Asked Of: 
The Mayor


When you closed police stations in London, you said they will be replaced with better or equivalent services. Do you believe that a contact point, in an organic food shop, open for 4 hours a week is a suitable place for people to report crimes or seek advice?


Answer for Muswell Hill Front Counter

Answer for Muswell Hill Front Counter

Answered By: 
The Mayor

The majority of people want to contact the police on the telephone, online, or by taking advantage of the MPS' commitment to visit people at a time and place convenient to them. Victims' opinion of the ease of contact with the police has risen to its highest level.

There are 73 front counters across London, with 33 open 24 hours a day for those who wish to use traditional forms of public access. Contact points are another way for the public to engage with officers at regular times and places. By putting contact points in places the public visit we can support this interaction. The review of contact points shows that, while their use is variable, they are popular with those who use them.