Great Northern line

Meeting: 
MQT on 2015-02-23
Session date: 
February 23, 2015
Reference: 
2015/0781
Question By: 
Joanne McCartney
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Local residents have contacted me to complain about the poor service on the Great Northern line since Govia took over the franchise from First Capital Connect in September 2014. I have previously lobbied for this line to be devolved to TFL. What discussions are TfL having with Govia, Network Rail and/or the Department of a Transport about the service on this line? Will TfL press the case for this line to be devolved to them?

Answer

Answer for Great Northern line

Answer for Great Northern line

Answered By: 
The Mayor

I am not satisfied with the performance on the Great Northern route, which has met the franchise target in only one of the five four-week reporting periods since Govia took over.

I urge both Govia and Network Rail to work together to improve performance and give passengers on both the Great Northern and Thameslink routes the level of service they deserve. I have raised my concerns at the highest level with Network Rail and the Department for Transport.

As you know I am continuing to make the case for more of London's railways to be devolved to TfL, which allows TfL to impose much tougher performance targets and incentives. This is one of the reasons for the excellent performance seen on London Overground, one of the most reliable railways in the UK.