London NYE Fireworks (Supplementary) [1]

Session date: 
December 17, 2014
Question By: 
Fiona Twycross
Organisation: 
Labour Group
Asked Of: 
The Mayor

Question

Fiona Twycross AM:  Can I just talk briefly about the issue of ticket touting?  As you have mentioned, tickets have been sold out.  I checked this morning and one ticketing site is now selling tickets for over £180 and one has tickets at £212.

Supplementary To: 

Answer

Answer for London NYE Fireworks (Supplementary) [1]

Answer for London NYE Fireworks (Supplementary) [1]

Answered By: 
The Mayor

Boris Johnson (Mayor of London):  You are absolutely right to raise this.  We have tried to restrict secondary selling of tickets as much as we can.  We have limited the number of tickets available online to four per person.  All ticketholders will need to bring identification (ID) matching the lead name of the tickets.  You say that to the cameras.  If you have a ticket, then you have to have ID matching the lead name on your ticket.  Tickets are non-transferrable and refunds are available only up to 3 December.  That has gone and so you cannot get refunds.

 

Fiona Twycross AM:  Would you introduce an additional amnesty ‑‑

 

Boris Johnson (Mayor of London):  We hope that people will not be reselling these tickets.  They will not be transferrable and the ID that you carry will have to correspond to the lead name on the ticket.

 

Fiona Twycross AM:  Absolutely.  Can I just ask if they will be providing an additional period in which people can get refunds on surplus tickets they have if they have used all the tickets or the people they were planning to go with are not going?  There is a real risk that people will be disappointed.  If there could be an additional date at which people could send tickets back and get a refund, it could prevent some of the ‑‑

 

Boris Johnson (Mayor of London):  Some of the selling-off.

 

Fiona Twycross AM:  ‑‑ resale of tickets because people are very used now to being able to resell tickets for events.  This is a situation in which we could see people inadvertently falling foul by selling tickets that actually people then get challenged on.

 

Boris Johnson (Mayor of London):  Inadvertently becoming touts?

 

Fiona Twycross AM:  Yes, absolutely.  If we could have an additional ‑‑

 

Boris Johnson (Mayor of London):  I am not quite clear how that happens, Fiona.  I am sorry ‑‑

 

Fiona Twycross AM:  It is on websites.  I can send you information.  There are widespread websites on which people are freely available - legally - to resell tickets.  A lot of the people who are reselling these tickets will not be professional touts.  The people who buy the tickets could run the risk of being refused entry.  It is a reputational risk for London and for people’s New Year. 

 

Boris Johnson (Mayor of London):  People should understand that if they resell the tickets, there is a risk that the person who buys those tickets may not gain access.

 

Fiona Twycross AM:  Thank you.

 

Boris Johnson (Mayor of London):  You cannot have everything, Fiona.  If you want to crack down on ticket touting, which I think you do, you cannot make it easier for them to resell their tickets.

 

Fiona Twycross AM:  No, to refund.  Thank you.

 

Roger Evans AM (Chairman):  Thank you.  It is worth pointing out that although the webcast is live, if you are watching this on BBC Parliament, it almost certainly has happened some time ago.  The message is worth pointing out --

 

Boris Johnson (Mayor of London):  It is live on the GLA website.  Everybody watches the GLA television!