Fraud Complaints

Meeting: 
Plenary on 2014-12-09
Session date: 
December 9, 2014
Reference: 
2014/4973
Question By: 
John Biggs
Organisation: 
Labour Group
Asked Of: 
the Mayor and Police Commissioner

Question

How are complaints of fraud managed within the MPS?

Answer

Answer for Fraud Complaints

Answer for Fraud Complaints

Answered By: 
the Mayor and Police Commissioner

Complaints of fraud are managed by two methods. The first is a referral from Action Fraud / National Fraud Intelligence Bureau which is disseminated to the MPS. The majority of these cases are allocated to the new Operation Falcon volume crime hubs for subsequent investigation.

The second method is "calls for service" which apply to urgent cases or where the victim is vulnerable. These are currently managed by local front line Police Officers and investigated by the appropriate local CID.

Any of these cases can, if appropriate, be referred to the Fraud squad for assessment and, where appropriate, for further investigation.