New Year's Eve Fireworks

Meeting: 
MQT on 2014-11-19
Session date: 
November 19, 2014
Reference: 
2014/4531
Question By: 
Navin Shah
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

What have you done to stop customers reselling New Year's Eve Fireworks tickets for profit?

Answer

Answer for New Year's Eve Fireworks

Answer for New Year's Eve Fireworks

Answered By: 
The Mayor

The GLA and event producer Jack Morton Worldwide had considered the likelihood of second selling and have taken all possible steps to minimise it.

The steps we have in place include:

•              Limiting the number of tickets available online for reselling by limiting the number of tickets bought to a maximum of four per person.

•              Advising all ticket holders that they will need to bring ID matching the lead name on the tickets, and reminding them that tickets are non-transferable and refunds are available up to 3rd December.

•              Tickets will be marked with the lead buyer's name on them so the group will need to enter the event together 

           

Whilst we cannot guarantee that tickets will not be re-sold, as there are no legal powers to do so, our ticketing agency See Tickets is a recognised industry leader in ticketing with experience of this type of event and implementing measures to alleviate the secondary market. This will be supported on the ground at the event by stewards, local authorities' street trading teams and the Metropolitan Police. We advise that tickets are only booked via the official website www.london.gov.uk/nye .