Bus maps on TfL website

Meeting: 
MQT on 2014-11-19
Session date: 
November 19, 2014
Reference: 
2014/4139
Question By: 
Caroline Pidgeon
Organisation: 
Liberal Democrats
Asked Of: 
The Mayor
Category: 

Question

I have received complaints that the bus route map facility on TfL's website is consistently unreliable, and is rarely able to display routes overlaid on to Google Maps. Will you look into this issue to ensure passengers have the information they need before they travel?

Answer

Answer for Bus maps on TfL website

Answer for Bus maps on TfL website

Answered By: 
The Mayor

I am not aware of any specific complaints or service issues in relation to the interactive bus route map facility and the display of bus routes overlaid on Google Maps on the TfL website, accessed through www.tfl.gov.uk/maps/bus or www.tfl.gov.uk/travel-information/stations-stops-and-piers/.

Any customers who are experiencing a problem with this service can contact Phil Young ([email protected]), who will investigate and resolve any issues.