Heart of Hackbridge new road layout (6)

MQT on 2014-10-22
Session date: 
October 22, 2014
Question By: 
Fiona Twycross
Labour Group
Asked Of: 
The Mayor


Are TfL aware of the concerns raised by blind and partially sighted users about their safety using the new crossings at the Heart of Hackbridge, and would you agree that a controlled crossing and more tactile surfaces are required. Can TfL officers carry out a risk assessment into this?


Answer for Heart of Hackbridge new road layout (6)

Answer for Heart of Hackbridge new road layout (6)

Answered By: 
The Mayor

TfL is not aware of concerns raised from visually impaired users however, as this is very much a borough led scheme, any issues should be raised with the London Borough of Sutton.


The scheme has been laid out in accordance to Department for Transport guidelines. The Guide Dogs Association for the Blind has visited the site and stated they are satisfied that the scheme has been laid out in accordance with national guidance.


Safety audits have been carried out by the Borough and none of the recommendations suggest a need for a controlled crossing or more tactile surfaces.


However, as a result of public feedback, I asked my officers to meet with representatives from Sutton Council to consider the safety concerns that have been raised about the scheme.  My officers are satisfied that the safety concerns are being addressed. They also agreed that the Council would work to communicate the findings of the safety reviews with members of the local communities.