In January this year a local councillor raised concerns about TfL's potted plants along Bowes Road being unsuitable for the location due to the amount of space they take up, causing difficulty for cyclists and pedestrians to pass, particularly if they have mobility issues or prams. After contacting TfL repeatedly regarding this issue throughout this year and not receiving adequate responses, the councillor has recently received the response:
"Thank you for your continued correspondence regarding the potted plants on Bowes Road. Please accept my apologies that this matter is taking so long to come to a satisfactory resolution. Due to unforeseen circumstances, the arboriculture manager for North East London highways is currently off duty. As such, although your query has been logged, I have been unable to get a response from our contractors with any decisions regarding these potted plants on Bowes Road. I apologise for this stagnation, but due to the current situation, I cannot at this time confirm when I will be able to obtain a full response for you regarding these plants."
Do you think this is a satisfactory response and what action will you take to ensure this matter will be resolved as soon as possible?