Longest S and Longest I Calls: Barnet 3

Meeting: 
MQT on 2014-10-22
Session date: 
October 22, 2014
Reference: 
2014/3769
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

in Barnet , for the last 3 months, how many S calls exceeded the 60 minute target time by  double, ( ie more than 60  minutes thus  taking 2 hours  or more) to be answered?

Answer

Answer for Longest S and Longest I Calls: Barnet 3

Answer for Longest S and Longest I Calls: Barnet 3

Answered By: 
The Mayor

Please see the table below. Please be aware some of these incidents may be due to recording errors

Barnet

S calls (number exceeding the 60 minute target by double)

S calls (% exceeding double)

S call volume

July

2257

88

3.9%

August

2006

85

4.2%

September

2062

167

8.1%