Frontline worker violence

Meeting: 
MQT on 2014-10-22
Session date: 
October 22, 2014
Reference: 
2014/3642
Question By: 
Roger Evans
Organisation: 
GLA Conservatives
Asked Of: 
The Mayor
Category: 

Question

Have you read my latest report, 'Risky Business', where I propose costed affordable wearable technology to protect frontline workers from violent attacks while on duty? To complement the excellent progress being made with the trials of body worn cameras in the Met, will you consider piloting New-York style wearable GPS panic buttons for appropriate staff that are mobile or work alone such as workers at train and tube stations and cabbies?

Answer

Answer for Frontline worker violence

Answer for Frontline worker violence

Answered By: 
The Mayor

TfL staff already have a number of options to report emergency situations. For example, Tube and DLR staff use radios with an emergency incident button which connects directly to a control centre. Furthermore, the TfL network has numerous passenger help points which also connect immediately with control centres and are also linked to CCTV systems. Bus drivers can request immediate police assistance or report any incident through their on board radio. Most black cab/private hire drivers would report incidents direct to the Police, although those that are attached to Radio Circuits can choose to report via that method prior to onward transmission to the Police.

I'm informed that any such 'wearable GPS panic buttons' may have issues with the GPS/ connections not working properly in environments such as the Tube/ DLR.

I am confident there are already adequate procedures in place to report emergency incidents.