TfL approach to buskers

Meeting: 
MQT on 2014-09-17
Session date: 
September 17, 2014
Reference: 
2014/3449
Question By: 
Valerie Shawcross
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

Buskers tell me that TfL require them to submit their applications for licences to busk on TfL premises online by 1st September, however the online application process does not confirm that the application has been properly submitted.  TfL are refusing to advise buskers if their applications have been successfully received or issue an acknowledgement.  However they have also been told by TfL that late applications  will not be entertained.  Why are TfL not prepared to treat buskers with respect and consideration as small business people, given that for many busking is their entire livelihood?

Answer

Answer for TfL approach to buskers

Answer for TfL approach to buskers

Answered By: 
The Mayor

Applicants using the online licence renewal process receive an immediate, automatic on-screen acknowledgement that their application has been successful. TfL also confirms via email the receipt of every application received by the closing date.

The closing date for renewal is extensively publicised in advance through the monthly buskers' newsletter and by email. The online process is a positive step; previously buskers had to attend an appointment to renew their licence.

While it is not practical to respond to all enquiries about late applications, TfL makes every effort to accommodate those with a genuine reason for missing the closing date.