Longest S and Longest I Calls: Camden 2

Meeting: 
MQT on 2014-09-17
Session date: 
September 17, 2014
Reference: 
2014/3319
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

in Camden , for the last 3 months, how many I calls exceeded the 15 minute target time by  double, ( ie more than 15 minutes thus  taking 30 minutes or more) to be answered; and what was that number as a percentage of all I calls?

Answer

Answer for Longest S and Longest I Calls: Camden 2

Answer for Longest S and Longest I Calls: Camden 2

Answered By: 
The Mayor

In Camden, during the last three months 23 calls took more than 30 minutes to be answered. This was a percentage of 0.005% from the overall calls during the 3 month period.