Longest S and Longest I Calls: Barnet

Meeting: 
MQT on 2014-09-17
Session date: 
September 17, 2014
Reference: 
2014/3253
Question By: 
Andrew Dismore
Organisation: 
Labour Group
Asked Of: 
The Mayor
Category: 

Question

For June and July 2014 in Barnet, what was the longest wait for a response to an S call and longest wait for a response to an I call?

Answer

Answer for Longest S and Longest I Calls: Barnet

Answer for Longest S and Longest I Calls: Barnet

Answered By: 
The Mayor

The MPS's I call target is 90% within 15 minutes and the MPS' s S call target is 90% in 60 minutes. 

In Barnet, in June 2014, the average response time to an I call was 9.52mins and the average response time to an S call was 38mins.

In Barnet, in July 2014, the average response time to an I call was 9.54mins and the average response time to an S call was 40mins.

Details of the longest I and S calls recorded in Barnet are attached in Appendix 1.

Attachments: